Privacy Policy

Privacy Policy

Last updated: March 25, 2026

The BioDermae™ store, operated by KAGLIA LLC, places great importance on protecting your personal information.

This Privacy Policy explains how your information is collected, used, shared, and protected when you visit our website, use our services, or make a purchase.

By accessing or using our services, you acknowledge the practices described below.

1. Information We Collect

We may collect certain information when you use our website or place an order:

Personal information: first name, last name, shipping and billing address, email address, and phone number.

Payment information: securely processed by our payment service providers. We do not have access to your complete banking or payment card details.

Order information: products viewed, purchased, or added to your cart.

Technical information: IP address, browser type, device information, cookies, and website usage data.

2. How We Collect Your Information

Your information may be collected:

  • Directly when you place an order, contact us, or complete a form
  • Automatically through cookies and analytics technologies
  • Through Shopify and our technical service providers

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve your experience on our website
  • Personalize offers and recommendations
  • Send marketing communications, with the option to unsubscribe at any time
  • Prevent fraud and help secure transactions
  • Improve our products, services, and website

4. Sharing Your Information

Your information may be shared only with third parties necessary to operate our business and provide our services, including:

  • Shopify for website hosting and store management
  • Payment service providers
  • Logistics, fulfillment, and shipping providers
  • Marketing, analytics, and advertising platforms

These service providers are expected to handle personal information in accordance with applicable privacy and confidentiality requirements.

5. Shopify

Our store is hosted on Shopify.

Shopify may collect and process certain information to operate the website, facilitate transactions, process payments, and improve its services.

For additional information, please refer to Shopify's Privacy Policy.

6. Cookies

We may use cookies and similar technologies to:

  • Improve your browsing experience
  • Remember certain preferences
  • Analyze website traffic and usage
  • Personalize advertising and marketing

You may manage or disable cookies through your browser settings, although certain website features may not function properly as a result.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process and maintain records of your orders
  • Provide our services
  • Comply with legal and regulatory obligations
  • Resolve disputes
  • Protect our legitimate business interests

8. Security

We implement appropriate technical and organizational measures designed to protect your personal information.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We recommend that you never share account credentials or other sensitive information with unauthorized individuals.

9. Your Privacy Rights

Depending on where you live, including Canada, Quebec, or Europe, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Object to or restrict certain uses of your information
  • Withdraw consent to marketing communications

To exercise your privacy rights, please contact us at info@biodermae.com.

10. Children's Data

Our services are not intended for children or minors.

We do not knowingly collect personal information from minors.

11. International Data Transfers

Your personal information may be processed or stored outside your country of residence, including in the United States, by KAGLIA LLC or our service providers.

Where applicable, such transfers are handled in accordance with applicable privacy laws and regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be posted on our website, together with the most recent revision date.

13. Contact Us

For questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

BioDermae™ – KAGLIA LLC
📍 30 N Gould St Ste R
Sheridan, Wyoming 82801
United States

📧 Email: info@biodermae.com